Privacy
This page explains how the Reset Retreat website handles information. It is written in plain language. If you have a question, please email izabelav71@gmail.com.
Who we are
Reset Retreat is a short stay retreat in Charbon, NSW 2848, hosted by Izabela Varnavelias. This website is a simple information site. Bookings are completed on Lodgify, which is a separate booking platform.
Information you choose to share
This website does not have its own booking form or account system. If you email us or call us, we will use your contact details to reply and to help with your enquiry or stay. If you book through Lodgify, Lodgify will collect the information needed to manage your reservation, including your name, contact details, stay dates and payment information, under its own privacy policy.
Information collected automatically
Like most websites, our hosting provider may keep basic server logs, such as your IP address, browser type and the pages requested, to operate and protect the site. This site may also load fonts from Google Fonts. Google may process technical information such as your IP address in order to serve those files. We do not use advertising cookies or third-party analytics on this site.
How we use information
We use information only to answer enquiries, manage stays, improve the website and meet any legal obligations. We do not sell your information.
Sharing
We share information only when it is needed to provide a stay (for example, with Lodgify when you book), with service providers who host this website, or when the law requires it.
How long we keep information
We keep enquiry and stay records only for as long as they are needed to host your stay, keep proper records, or meet legal requirements, and then we delete or de-identify them.
Your choices
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, unless we need to keep it for a legal reason. To make a request, email izabelav71@gmail.com or call +61 416 102 930.
Changes
We may update this page from time to time. The latest version will always be published here.
Last updated 11 November 2026.